BACKLINE
Your office, handled

Your shop workspace

Pick up where your day left off.

Sign in to the jobs, customers, schedules, and conversations that keep your shop moving.

  • See today's work and the next best action for every job.
  • Keep customer conversations, approvals, and payment history connected.
  • Give office staff and technicians the right view of the same shop.

Your workspace is secured through Backline sign-in. Offline access can be enabled later on a device you trust.

Welcome back

Sign in to return to your shop workspace.

or continue with
New to Backline?

Secure database mode is ready when Supabase is configured.

BACKLINE
Your office, handled

Backline for your shop

Start with the work that is already waiting.

Choose the plan that fits your team. Your 14-day trial opens every core Backline workflow.

  • Keep jobs, customer records, and field updates in one place.
  • Give every technician a clear schedule and job history.
  • Send estimates, invoices, approvals, and customer updates without extra tools.

Your workspace stays available for viewing and backup even if you decide not to continue after the trial.

Pick a plan for your team

You can change plans from Backline Settings anytime.

14 DAYS FREE

Recommended: Start with the smallest plan that covers your active Backline users.

For one owner-operator.$49/month

Secure checkout is handled by Stripe. You can manage or cancel your subscription from Backline Settings.

Welcome back.

Loading the latest across your shop.

Needs attention

What needs your attention right now

AI admin

Automatic follow-up settings

Beta readiness

Checking this workspace for a real-world test run

Today

Booked work and open capacity

Money

Estimates and invoices to move

Follow-ups

Recommended next actions

Inbox

Missed calls, web leads, texts, and customer replies

Schedule

Schedule, dispatch, and arrival windows

Money queue

Open estimates, unpaid invoices, deposits due

Receivables aging

Open balances, due dates, and collection reminders

Payment review

Customer-submitted payment details waiting for office review

Pricebook

Custom services, materials, rates, and discounts for this business

Parts inventory

Inventory-lite for reusable material, costs, suppliers, and on-hand warnings

Follow-ups

AI-recommended nudges for jobs and customers

Communications

Unread replies and communication exceptions

Jobs database

Past, present, future, and deleted job records

Active jobs

Deleted jobs

Customers

Directory, demographics, and service history

Team

Invite teammates, set roles, and assign field work

Activity

Backend change log for owners and admins

Insights

Booked revenue, close rate, unpaid balance, missed-call recovery

Foundry

Read-only platform diagnostics for Backline operators.

Foundry access is separate from shop owner roles. These tools are for Backline platform checks and do not grant shop users extra permissions.

Quick tour

Run your shop in Backline

Use these four steps whenever you need a simple refresher. Nothing here changes your data.

  1. 1
    Start with Home

    See what needs attention, today's work, money waiting, and the next setup task.

  2. 2
    Add the customer and job

    Enter the caller's details once. Backline keeps the customer, job, messages, and history connected.

  3. 3
    Follow the next step

    Open a job and use its suggested next step to book it, start field work, send an estimate, or record payment.

  4. 4
    Close the loop with the customer

    Send estimates, share the customer portal, invoice the work, and record the payment in one place.

Inventory

Copy reorder list

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